A good care home is the one where the residents’ physical needs like assistance with toileting, washing and eating are taken care of and at the same time, their emotional needs are valued. If you are running a care home and you wish to improve its performance, then you are on the right page. Most of the people who come to care homes usually stay there for the rest of their lives. Thus, it is extremely important for you to give them quality care.
Here are a few questions to ask yourself when improving the performance of your care home:
1. Are you listening to the residents? To constantly improve a care home, you have to listen very closely to the feedback from the residents. The feedback of the residents for whom you are caring for gives vital input on how your services can be improved. It gives us ideas about ways to improve. All channels of communication should be open to encourage the residents to air their opinions.
2. Do you need better management of the medication process? One of the most important aspects of good practice in a care home is that the residents are getting the right medicines and at the right time. Medicine administration is an important indicator of the quality of care. If you wish to improve the medication process, then switch to electronic MAR charts of eMAR (electronic medication administration record).
Switch to eMAR and improve the quality of care at your care home
eMAR eliminates all the paper-based hassles and sends alerts to care home staff and their supervisors when the drugs are due. This way, it becomes possible for care managers to build compliance. Book an eMAR demo https://www.electronicmar.co.uk/book-a-demo/ to see how you can streamline medication administration at your care home.
3. Do the residents have a say in decisions regarding their care? A good care home is the one where the residents are heard. You should train the caregivers to seek the consent of the residents when they are cared for. Shared decision-making makes the caregivers work a tad easier and gives the residents a sense of autonomy. The residents are able to voice their opinions and make informed choices.